Shipping policy

Order Processing Times

Our orders are processed within 2-3 business days. During seasonal times like Black Friday and Christmas, order processing times can take up to 5 business days.  We appreciate your patience while we prepare your order.

Custom order processing times are determined on a case-by-case basis.  When placing an order, we will notify you of the expected processing time in advance.

Shipping Times

We currently only ship to the United States.  Orders shipped within the United States typically arrive within 3-5 business days, depending on the selected shipping option.

We provide tracking information on all our orders.  If your order has not arrived by the estimated due date, please wait 48 hours before contacting us. We will do our best to locate the package and extend your time frame for refunds and exchanges.

Should your order be identified as lost with the shipping carrier we will ship a new order out immediately or provide store credit if the original item is no longer available.

Shipping Costs

Shipping method and cost are determined at checkout.

Returns and Refunds

Please see our Refund Policy.